We will provide a FREE objective assessment of your current service and, after detailed analysis of all contractual, sales and service data, submit a report and recommendations regarding the most suitable solution for your needs and the most prudent time for appropriate action.
- Contract renegotiation
At any stage of the contract cycle with your current vending operator, TLC can assist you to improve service standards, reduce costs and obtain the most competitive financial terms.
- Professional Tendering
Utilising our expert knowledge, proven systems and unique templates, TLC will work alongside you as an extension to your team and complete a meticulous tendering process on your behalf. We guarantee that you will obtain the most appropriate and competitive solution for your particular requirement.
- Oversee Implementation
We will coordinate all activity and be the focal point of contact in ensuring that mobilisation of the new machines and contract is carried out seamlessly and to plan. We will also put in place a bespoke operating contract and SLA to protect your best interests.
- Contract Monitoring
After the new contract has been mobilised we will monitor the supplier’s performance to ensure that all promises made during the tendering process are delivered. We attend review meetings and follow through all action points, plus use KPIs and quality audits to continuously seek to enhance and develop the service from your chosen supplier.
- Active Account Management
This is an optional more hands-on service from TLC, whereby we effectively manage the supplier on your behalf. We become the essential ‘link’ between you, our client, and the vending operator. Our focus is on working together with you and the vending company to closely monitor sales and performance and ensure the most cost efficient service and maximum sales returns.
We would be pleased to meet with you for a no obligation discussion. We can quickly and easily establish where we may be of assistance to you in your supplier selection process and provide your company with a no cost and no risk solution.