48% of consumers named Costa as their favourite coffee shop, a figure that has increased by almost 10% on last year’s result. The coffee shop chain also increased its popularity in the typically more competitive London region to 38%, an increase of 7% on its previous year’s figure.
The coffee shop was also considered the most ethical coffee shop brand in the UK.
The report highlights that the UK coffee shop market grew by 6.4% turnover, delivering sales growth of 9.3%. The coffee market segment continues to be one of the most successful in the UK economy and has established itself as a key element of UK society.