It was just a matter of time before AI arrived on the vending / coffee bar scene. US based robotic coffee shop start up “Café X” arrived in San Francisco with their second generation robot barista kiosk.
The standalone kiosk can serve multiple drink sizes. The articulating robotic arm carries out its barista duties behind a large clear screen so customers can see their drink being made and don’t feel they are at a vending machine.
Drinks are ordered through a customer’s phone or via the tablet next to the kiosk. The “human touch” is provided by a member of staff always in attendance to help people with the ordering process, or to advise on the drink choices available.
Café X plan to operate these machines in airports, commercial buildings and other high-traffic areas.