Testimonials
“As the Group Facilities Manager of a management training company I was concerned that across the UK, we were being serviced by 7 different vending operators. Whilst the service provided varied, in all cases it was not good. In addition, the vending equipment we had in place looked dated and the quality of drinks and other products available to delegates was mediocre and certainly not in keeping with our company image. We approached Thirst Link Consulting (TLC) who assisted us to satisfactorily resolve all my concerns and achieve a number of key objectives.”
“TLC assisted us to appoint the most suitable vending operator (and equipment type) to meet our requirements and to implement just the one operating agreement for the whole of the country.”
“We were tasked to find a new vending (and POU water) solution without any capital outlay or leasing commitments from our organisation. TLC not only assisted us to achieve this, but the new service also resulted in a healthy reduction on our previous subsidy.”
“We certainly benefited from TLC’s specialist knowledge throughout this project, as we were surprised at the detailed complexities in choosing the right vending supplier. We were even more pleasantly surprised at the significant improvement in service and annual cost savings delivered.”
“TLC organised and coordinated the whole tender process on our behalf, through to award of contract, ensuring that we got the best all round deal.”
“The change-over of vending suppliers at each office went very smoothly, thanks to a detailed and effective implementation plan being put in place by TLC and their effective communication with all parties.”
“The advice and assistance from TLC have enabled us to improve the service standards at all our offices. We now have the benefit of one SLA for all 19 offices which sets out clear procedures by which the quality and delivery of service is objectively measured.”
“We now have modern, reliable equipment providing a wider variety and better quality of drinks. In addition, we now offer our staff and delegates good quality Fair Trade products and healthy options across all locations.”
“Our objective of having no capital outlay or lease commitments was achieved and we are looking at an overall saving of 23% on our previous vending subsidy.”
“I must say I was pleasantly surprised at the attention to detail and just how thorough TLC was. The added bonus was that all the work carried out on our behalf by TLC didn’t cost the group anything as TLC recovered their fee from the new supplier over the term of the new vending contract, as well as reducing our previous spend.”
“Our relationship with TLC is ongoing, as they continue to safeguard our interests throughout the contract term. A representative from TLC attends all performance review meetings assisting us to manage and monitor the service, invoice charges and the overall effectiveness of the account.”
“All in all, I must say the service delivered by TLC has been of enormous benefit to our organisation and to me personally. I could never have devoted the time necessary to achieve the exceptional results that our business now benefits from. I had no real way of knowing before, but I now feel that I can relax in the knowledge that the best possible solution has been put in place.“
“Thirst Link Consulting speaks the same language as vending contractors and are able to get things sorted to everyone’s satisfaction.”
“Although I am a seasoned Facilities Manager of a large organisation, I quickly realized that my understanding of what is possible in the vending industry and how various deals can be constructed would be greatly enhanced by having specialist vending consultants working alongside me.”
“By engaging TLC to work together with my current vending service supplier we now have a trouble free service. Previously, the service delivery was inconsistent, lurching from one problem to another. Both the employees that use the services and my team have benefitted from the saving on our time and levels of frustration.”
“We had already appointed a new vending supplier, but were still amazed at the further savings TLC assisted us to obtain each year, together with their enthusiasm and vision in bringing new ideas to the table to enhance the service for the benefit of all parties.”
“I would not hesitate to recommend Thirst Link to any business that is looking to bring a higher degree of professionalism and specialist industry knowledge to their vending operation.”
“TLC feels like a trusted extension to my facilities Management Team.”
“Without doubt all parties have benefitted from our appointing Thirst Link Consulting to assist with our vending services. This applies not only to my company and our staff, but also our vending service supplier, due to the input and advice imparted to them by TLC.”
