News

BIFM chairman bows out ahead of July

British Institute of Facilities Management Chairman Ian Broadbent has handed over responsibilities to Chairman elect Ismena Clout ahead of the official changeover date of 12 July, the BIFM has announced.

Broadbent has contributed an immense amount to the BIFM and its membership since the late 1990’s and in the past two years as its chairman during a time of economic difficulties. He has also represented the BIFM and the profession to industry and on the wider international stage. He joined the BIFM board in 2009 as deputy chair and played a vital role in the institute’s development for many years, a statement from the BIFM said.

“Following the chairing of my last board meeting recently and following a period of poor health, I felt it was a good time to pass on the reins several weeks early to newly elected Chairman Ismena Clout,” he said.

“This will allow me time to focus on my role at Hallmark, the farm, other business interests and, of course, my family. Being Chairman has been an amazing experience and I would like to thank colleagues and members of BIFM for all their help and support.”

Shepherd FM makes two key appointments

Shepherd FM has appointed two senior members to its management team. Michael Webb and Caroline Scott have both joined Shepherd FM as the business continues to establish itself as a major player in the FM sector.

Michael joins as Business Director reporting directly to Noel Clancy, CEO. He brings with him a wealth of experience from a number of FM related businesses including most recently OCS Group UK Limited, where he was Divisional Director of Technical Solutions and Board Member of both the Specialist Services and Security Divisions.

Caroline Scott, also reporting to Noel Clancy will head up the HR function. She has worked in senior HR roles within logistics, support services, facilities management as well as the retail sector and has international experience.

 

Two new Directors at Charlton House

Newly promoted CEO Caroline Fry has promoted two long-standing employees to Directors as the catering group restructures to support continued growth. Paul Honey has become Regional Managing Director and Rupert Pocock is now Director of Operations.

Honey has 23 years’ experience in business and industry catering and joined Charlton House as an Operations Manager in 2000. In his new position, he will support Fry and Pocock in strengthening the organisation’s structure for future growth.

Pocock has worked at Charlton House for eight years. In his new role, he will focus on maintaining high service standards across the business.

Caroline Fry commented: “These moves are designed to ensure that our clients continue to enjoy outstanding levels of customer service while we are expanding our own business.”

The larger group includes six specialist businesses: Charlton House (staff catering at B&I sites), Lusso (City and fine dining), Chester Boyd (livery halls and private venues), It’s the Agency (venues and events booking), Ampersand (public and event catering) and Via 360 (bespoke reception services). Current annual turnover stands at £75m and the group employs almost 2,000 people nationwide.

More staff changes at the BIFM

The latest news of major change at the British Institute of Facilities Management sees the elimination of two top-level positions at the organisation’s HQ.

Late last week, the BIFM said its board had decided to make structural changes in efforts to streamline the business. Two positions have been removed: Director of Professional Standards & Education and Director of Corporate & Public Affairs. That sees the departure of two long-serving staff members: Valerie Everitt and Richard Byatt.

Everitt was until 12 March Director of Professional Standards & Education. She had been a main board member since 2004, having joined the Institute in 1996. Everitt led the team that developed the new suite of professional qualifications and achieved Awarding Organisation status for the BIFM. Following her departure, Linda Hausmanis, Head of Qualifications, will be heading up the Awarding Organisation function.

Richard Byatt, formerly Director of Corporate & Public Affairs, joined the BIFM in 2004 and was appointed to the board in 2007. In recent years, he was focused on raising the profile of FM with government and business through consultation, direct representation and joint working with industry and professional bodies.

Commenting on each departure, BIFM CEO Gareth Tancred and Chairman Ian Broadbent made identical statements: “We are enormously grateful for the work Valerie [Richard] has done over the years. She [He] has contributed significantly to the development of the Institute and the advancement of the facilities management profession. We wish her [him] well in her [his] future endeavours.”

Sykes takes CEO role at ISS

Richard Sykes has taken up his new role as CEO at the UK business of the global facilities and property services outsourcer.  Sykes joins from Carillion, where he was Managing Director of the group’s facilities services business.

Commenting on the move, David Openshaw, Regional CEO UK, Ireland, North America and the Middle East at ISS, said: “With extensive experience in leading strategic growth in highly competitive environments, Richard has a proven track record of driving customer experience and organisational change. He is a well-respected and recognised figure in the outsourcing industry and is currently Chairman of the Facilities Management Association. ISS has found the ideal leader for its UK business and we are confident that Richard will maintain the market gains that ISS is making.”

Sykes added: “I am thrilled to be joining a company with the scale and heritage of ISS. Having competed and partnered with it in the past, I am relishing the chance to play a key part in its growing success. Outsourcing is an increasingly viable option for many organisations and ISS is extremely well positioned to capitalise on its global delivery platform, integrated approach and motivated workforce.”


 

CEO at BIFM confirmed

Gareth Tancred, who has been acting CEO at the British Institute of Facilities Management since Ian Fielder’s unexpected departure last year, has now seen his appointment made permanent.  The move was confirmed at a BIFM Board meeting on 23rd February.

Fielder left under unexplained circumstances last autumnn.  At that point, Tancred Chief Operating Officer at the Institute since 2009, was immediately named interim CEO.

Commenting after the Board decision, Chairman Ian Broadbent said: “Gareth has proved to be a very competent interim appointment, providing stability whilst at the same time introducing new ways of working and setting a foundation for future growth.”

Commenting on his appointment, Tancred said: “I am delighted to have been selected by the Board to take on the role of CEO and look forward to keeping up the great work and momentum of the Institute’s development to ensure we deliver what the sector needs. Driving forward the strategy set out by the Board is integral to the success of the Institute and to the support and advancement of this fast-paced profession.”

Seaga UK Announces new GM

Seaga , a full-service, global supplier of vending machines and the North American Master Distributor of Saeco coffee machines, has announced the appointment of David Llewellyn as General Manager of Seaga UK Ltd and Seaga Caffè.

David has been with Seaga UK Ltd for the last year in the position of Sales Manager and has been influential in Seaga UK Ltd’s recent successes and further development of the company’s excellent record of customer relationships, market development, and commitment to on-time delivery. Previous to his time with Seaga, David has been involved in the Vending industry since the early 1990’s in a variety of roles with Nestlé’s of MultiSnack and Vending divisions. More recently David gained valuable experience working with a wide variety of companies through the Llewellyn Long consultancy.

Steve Chesney, President of Seaga added, “As quality and dedication to customer satisfaction is very important for Seaga’s long-term success, we look forward to David’s ability to achieve the highest targets in his new role as our General Manager for Seaga UK Ltd.”

BaxterStorey plans for growth

Sarah Miller has joined the catering group in a new management position created as part of the company’s investment in future growth.

Miller is BaxterStorey’s new Regional Managing Director, Midlands and South. Reporting to Chief Executive Noel Mahony, she will be responsible for developing the company’s presence across the Midlands and South of England.

Miller (right) joins from Compass Group. With Compass for almost twenty years, she held senior positions in the business & industry and offshore divisions; she was Business Director, Restaurant Associates, and most recently Business Director, Leisure.

Commenting on her appointment, she said: “I have admired BaxterStorey for a long time – the company puts its people at the heart of the business strategy and there is an overwhelming passion for delivering fantastic fresh, seasonal food to its clients and customers.”

Mahony added: “The ongoing success of BaxterStorey has come from having really strong leaders. Sarah’s breadth of experience in the catering sector will be very valuable to us and we are delighted to have her join the management team.”

AVS Announces Rob Cowley as the new CEO

The appointment of Rob Cowley, former UK Head of Vending for Kraft/Cadbury, as the new Chief Executive of members owned vending consortia; Associated Vending Services Ltd was formally confirmed at a recent meeting of members held on the 3rd November 2011.

Rob gave the membership on only his second day in the position a brief outline of what will be a radically different and even more beneficial and purposeful Association in due course. Rob commented “I am so excited at being given the opportunity to run what has been a highly respected organisation spanning over thirty years in this industry. The business of members has changed dramatically with the market place in recent years, and now we must change with it.  We will continue to provide quality services to members and extend a range of benefits to some of our key supplier partners, and at the same time help members develop new business opportunities. Watch this space – we will be outlining and agreeing some new plans within a matter of weeks into 2012.  AVS has begun a new and exciting journey”.

Rob succeeds Brian Tustain, who since 1993 has successfully directed the Association and is leaving to fulfill other personal ambitions.

Ian Fielder steps down as BIFM chief

Ian Fielder has announced his resignation as chief executive of the BIFM with immediate effect. He had been in the post since 2004.

He oversaw the transition of the BIFM into new governance arrangements, the development of it as an awarding organisation and a growth in membership from 7,000 to more than 12,000.

He was also instrumental in establishing the arrangements with our partners to deliver FM World and BIFM Training, bringing many benefits to BIFM members. 

He leaves at a time when seeking a Royal Charter status for the BIFM is a viable option.

“Ian wishes to pursue new interests outside of BIFM and we wish him well in his chosen future career,” a statement on BIFM’s website says. 

Chairman Ian Broadbent has appointed chief operating officer Gareth Tancred as acting chief executive.